Shipping policy

Here is the shipping policy formatted with your exact delivery windows. I've kept the tone aligned with the Creep House brand and included your official support email.

CREEP HOUSE: SHIPPING & DELIVERY POLICY

We know you want your gear as fast as possible. We process and dispatch all orders swiftly so you can get your hands on our premium cuts without the wait. Here is exactly when you can expect your package to arrive.

1. Delivery Timelines

Delivery times depend on your exact location. Once your order is processed and dispatched, here are our transit times:

• Hyderabad (Local): 1 to 3 working days (applicable to select products and standard apparel).
• Nearby Cities (Regional): 3 to 4 working days.
• Standard Delivery (Rest of India): 7 to 10 working days.

Note: Working days exclude Sundays and public holidays.

2. Order Processing & Tracking

• Processing: Most standard orders are packed and dispatched within 24 to 48 hours of your purchase.
• Tracking: The moment your package leaves our warehouse, you will receive a shipping confirmation email or SMS with a direct tracking link so you can follow its journey.

3. Luxury & Limited-Edition Drops

For our highly exclusive luxury releases, high order volumes can occasionally add an extra 1-2 days to our standard processing time. We ensure every print and fabric detail passes strict quality control before it ships out.

4. Delayed or Missing Packages

If your transit time has exceeded the standard 7 to 10 working days and your tracking hasn't updated, contact our support team immediately at rare@creephouse.in with your order number. We will step in and track it down for you.